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When you use the website to self-serve, rather than using the telephone, everyone benefits

  • Faster processing - applications, reports and changes made online go directly to the right team and can be dealt with more quickly
  • Frees up customer service teams - our customer service teams can better support people who can't use online services
  • Shorter call waiting times - fewer people calling means those who can't use the online services or need urgent help can get through faster
  • Saves money for essential services - self-service is more efficient and costs less, so the council can spend more on essential services

My Account?

This is a secure area where you can

  • view your bills and check your balance
  • set up, amend and cancel direct debits
  • notify us of a change of address and
  • see your benefits information

My Account - Sign in or Register


Contact Us form

Select the relevant service area from the drop down list on the Contact Us form below to view related information, submit a request or find a contact number for that service.

Contact Us