Communications team
We aim to provide:
- effective communications to all our residents, businesses, visitors, and journalists with an interest in the Cherwell district.
- interesting and relevant information to the people of Cherwell to aid the delivery of the council’s Business Plan.
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Media
An important part of our work is to act as the first point of contact and liaison between the council and the media. All news and media releases are published on our website and urgent updates and on-going campaigns can be found on the council’s social media channels:
Social media house rules
The communications and marketing team monitors the council’s social media channels from 9am to 5pm, excluding bank holidays and weekends.
We encourage discussion of the council and its services on social media and will try, wherever possible, to answer your queries and pass on your feedback.
When writing in or commenting on our posts, please afford our staff the same courtesy we offer you.
Our social media pages are a safe space for people to find out about the council and its services. Having regard to our equalities, diversity, and inclusion commitments, we take our duty to ensure our pages are civil and welcoming very seriously.
By using our pages, you agree to abide by the following requirements. We may remove posts that breach them and reserve the right to block you if you cannot stick to them:
- Be civil, tasteful and relevant
- Do not post messages that are: unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or discriminatory against other groups or individuals’ protected characteristics.
- Do not post misinformation or disinformation
- Do not post content for which you do not own the copyright
- Do not spam or post persistently negative and/or abusive posts in which the aim is to provoke a response
- Do not post other people’s personal information or target individual council employees
- Do not advertise products or services
- Do not impersonate someone else or use an offensive profile picture or offensive username.
These rules are in place to help ensure respectful online interactions and to support community cohesion in the district.
We cannot reply to, endorse or engage with any party-political content. If you wish to discuss party political issues contact your local councillor.
Contact Communications
Please email all enquiries to communications.team@cherwell-dc.gov.uk