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Report Fraud

Reporting fraud

Fraud comes in many different forms and fraud committed against us affects the way we pay for services.

Our Counter Fraud Service

Our counter fraud provider, Veritau, investigate all frauds committed against us, including:

  • Council tax fraud
  • Business rate fraud
  • Benefit fraud (excluding Housing Benefit, which is investigated by the Department for Work and Pensions)
  • Housing application fraud
  • Procurement and grant fraud

This could include circumstances such as:

  • Intentionally not reporting a change in circumstances, such as a partner or another adult moving into your home, or a change in your income or the amount of capital you have.
  • Providing incorrect information, for example on application form, in order to receive benefits, discounts or a council service.

Reporting fraud 

We rely on members of the public to report all suspected cases of fraud and we investigate all reports we receive. All referrals will be treated in the strictest confidence.

You can report fraud in the following ways:

The Department for Work and Pensions investigates Housing Benefit fraud, not the council. Find out more about benefit fraud and how to report it.

Fraud Prevention Exercises

We carry out data matching exercises to prevent and detect fraud. This includes the government's National Fraud Initiative and other local initiatives. Where necessary, we also share information with the Department for Work and Pensions, other councils, and relevant organisations, to help us prevent and detect fraud.

Our privacy notices contain more information about how your information may be used or shared.