Document downloads - Performance

Available downloads

• Complaints

  Complaints Policies and Procedures

  • Service complaints procedure (for download and print)
    • File type: PDF
    • Size: 205.26 KB
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• Business plan and annual performance reports

  • Business Plan 2024 to 2025 (print version)
    • File type: PDF
    • Size: 237.15 KB
    • Download
  • Annual Delivery Plan Priorities 2024-2025
    • File type: PDF
    • Size: 250.04 KB
    • Download
  • Business Plan 2023 to 2024 (Print version)
    • File type: PDF
    • Size: 571.57 KB
    • Download
  • Business plan 2022 to 2023 (Print version)
    • File type: PDF
    • Size: 655.84 KB
    • Download
  • Annual Report 2022-2023 (Print version)
    • File type: PDF
    • Size: 5.63 MB
    • Download
  • Annual Performance Report 2020-2021
    • File type: PDF
    • Size: 4.17 MB
    • Download

• Census information

  • Knowing our Communities
    • File type: PDF
    • Size: 39.4 KB
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  • Knowing our Communities - Deaf Community
    • File type: PDF
    • Size: 86.11 KB
    • Download
  • Cherwell Overview - What's changed since 2001
    • File type: PDF
    • Size: 108.07 KB
    • Download
  • Car or Van Availability Overview
    • File type: PDF
    • Size: 156.28 KB
    • Download
  • Country of Birth Overview
    • File type: PDF
    • Size: 189.68 KB
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  • Ethnicity Overview
    • File type: PDF
    • Size: 145.83 KB
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  • Industry Overview
    • File type: PDF
    • Size: 252.2 KB
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  • Religion Overview
    • File type: PDF
    • Size: 172.37 KB
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  • Health and Provision of Unpaid Care Overview
    • File type: PDF
    • Size: 221.23 KB
    • Download
  • Home Ownership -Type of Accommodation Overview
    • File type: PDF
    • Size: 213.1 KB
    • Download

• Residents' Satisfaction Surveys

  • Residents Satisfaction Survey 2018
    • File type: PDF
    • Size: 2.96 MB
    • Download
  • Annual Satisfaction Survey Full Independent Report 2017
    • File type: PDF
    • Size: 3.68 MB
    • Download
  • Residents' Satisfaction Survey 2016
    • File type: PDF
    • Size: 2.68 MB
    • Download
  • Residents' Satisfaction Survey 2015
    • File type: PDF
    • Size: 827.12 KB
    • Download
  • Residents' Satisfaction Survey 2014
    • File type: PDF
    • Size: 3.81 MB
    • Download